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Management Consulting Services

Total Compensation and Rewards Management

Attracting, retaining and motivating high-performance employees requires a total compensation cornerstone that encompasses base pay, benefits and performance management.  Each of these components have a specific purpose in the overall strategy to deliver the right level of rewards to employees. The TEAM CBFS approach utilizes a customized methodology that integrates an organization’s core human resources strategy into the delivery of total compensation to derive an effective employee value proposition. 


Executive Compensation/Incentive Plans

Effective retention and motivation of executive level managers may require the use of incentives to ensure continued performance for the organization. Customized packages are designed to include: non-cash entitlements; perquisites, expanded health and welfare benefits; and cash incentives. To maximize the retention potential of these plans, payouts can be structured over several years and/or tied to long term performance. We work with you to develop incentive plans that not only motivate but deliver value to your organization.


Executive Management Coaching

Executive Coaching allows you to optimize the management skill sets of the key managers in your organization. TEAM CBFS consultants work with candidates, peers and subordinates to identify key strengths and critical competencies that can be honed for maximized performance. Discover the keys to unlock the hidden potential that is untapped in your executives.


Performance Development Systems

Organizations with competency-based development programs appear to financially outperform those without such programs. Competencies drive performance and provide the foundation for employee success and continued career development. TEAM CBFS consultants customize programs to reflect your business strategy and drive attention to your performance requirements.

Performance automation tools streamline the process and exponentially improve supervisory productivity. The result is a transformation of employee performance appraisals into a performance enhancing system.


Knowledgebase Competency Model
(KCM)- a strategic approach to Succession Management

Do you look at you workforce and see a significant portion of your staff retiring in the near future? Do you worry how you are going to bridge the gap when all of that knowledge and expertise starts focusing on the grandchildren rather than managing your system? KCM is an exciting business-driven approach to succession management. It prepares your organization for the future by dovetailing process engineering with current and future talent requirements and creating a competency ladder for success. The KCM “toolbox” includes the following:

• Leadership / Competency model
• Process Improvement
• Organizational Development Roadmap
• Identification of Developmental Resources
• Identification of Human Capital Critical Success Factors
• Review of Business Process Efficiency
• Establishing the foundation for Talent Development
Initiatives

Strategic Planning Facilitation

Your organization runs well, but does the way you do business support the challenges you will face in future?
To position your utility to meet the challenges of the future, ongoing strategic planning at all levels is an essential management tool.

A formal strategic planning process focuses your organization on long-term viability. Strategic planning is creating a vision of the future and managing toward that outcome. It's operating under a mission statement umbrella that focuses the organization's effort. It's an effective process for aligning your short-term decisions with your long-term goals.

Strategic planning answers the three big questions:

• Where are we today?
• Where do we want to be in the future?
• What should we be focused on today, in order to make it more likely we will be where we want to be in the future?

Our consultants work with you and your board to develop a comprehensive strategic plan. Through facilitated sessions we help you develop the strategies that will take your organization into the future with solutions specifically tailored to your organization.

Organizational Efficiency Assessment (OEA)

As a manager you must keep your focus on the high level management of the organization. You know some things can be improved, but you just don't have the time to investigate them. An Organizational Efficiency Assessment (OEA) serves as a strategic diagnostic tool that provides an in-depth analysis of organizational structure, staffing levels, business processes and resulting levels of efficiency and service.

Our OEA technique features a rapid-result, multi-disciplinary team to examine your organizational processes, procedures, policies, and resource deployment. The study reviews critical functional areas of your utility such as engineering, line operations, member services, finance, administration, customer service, information technology and other mission critical functions.

Utilizing our knowledge of best practices, and practical solutions learned through working with hundreds of organizations like yours we develop practical solutions and recommendations that will increase efficiency, reduce costs, and position you to better serve your customers.

Interim Management Services

Are you concerned about an upcoming vacancy in your Senior Management ranks? TEAM CBFS Consultants are skilled at providing interim management of your most critical functions (from System Operations and Engineering to Customer Service and Finance) ranging from middle management to the Chief Executive Officer level. Let us design a custom management solution to make your organizational transition smooth.

Financial Services

Is your financial house in order? The TEAM CBFS Financial Services Team provides a wide range of analytical and strategic services to include the following:

• Analysis of financial position
• Forecasting
• Financial planning for fast growing systems
• Benchmarking, ratio & trends analysis
• Workflow and process analysis
• Problem identification and solution
• Debt management
• Cash management
• Financing plant investments
• Financial recovery planning
• Equity management
• Sarbanes Oxley impacts
• Financial due diligence

Learning Programs

Training and development is crucial to maintain and grow the knowledgebase level of your organization. Our employee learning programs target specific competencies and encourage personal growth and development of your critical human resources. Some of our offerings include the following:

• Building the Bridge to Trust Program
• Change Management Program
• Communication Skills
• Customer Service WAVES Program
• Delegating For Results
• HULA – Personal Productivity Program
• Leadership Skills for Everyone
• Making a Positive Difference Everyday
• Mastering Time Program
• Negotiation Without Fear
• Sexual Harassment: Respecting the Individual
• Supervisory Program
• Surviving Stress and Success
• Team Building
• Train-the-Trainer Programs

 

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